[PDF.38uh] Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking

Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking

[PDF.az14] Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking

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 | #748873 in Books |  Cengage Learning |  2004-07-28 | Original language:English | PDF # 1 |  .52 x7.52 x9.32l,.90 | File type: PDF | 144 pages

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||5 of 6 people found the following review helpful.| Easy to read and informative|By Brittain C. Ladd|Of all the industries in the United States and around the world, few are as challenging as the transportation industry and more specifically, the trucking industry. Comprising 5% of the GDP and with over 70% of the cities and towns around the globe solely dependent on trucks to deliver their goods, trucking is truly the backbone

While formal quality management systems are a basic requirement for carriers doing business with the automotive industry, it is a company's understanding of key items such as leadership, continuous improvement, and customer satisfaction that is needed to survive and excel in today's market. Shifting Gears brings a unique approach to quality in the trucking industry, clearly defining the issues that challenge a carrier's very survival of business and, through the princip...

You easily download any file type for your gadget.Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking   |  James J. DePillo, Robert A. Melone, Ward Warkentin. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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